Privacy

Last Updated: August 31, 2025 Effective Date: August 31, 2025

1. Introduction

Welcome to OfftoGlow ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile application (collectively, the "Service"). By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create a profile or portfolio
• Make bookings or payments
• Contact us for support
• Subscribe to our newsletter

This information may include:

• Name and contact information (email address, phone number)
• Profile information (bio, skills, experience, photos, videos, audio files)
• Payment information (processed securely through third-party payment processors)
• Booking and transaction details - Communication preferences

2.2 Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, clicks)
• Location data (with your consent)
• Cookies and similar tracking technologies

2.3 User-Generated Content

We collect content you create and share through our Service, including:

• Profile portfolios (videos, music, photos)
• Blog posts and articles
• Notes and task lists
• Booking forms and availability settings

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process bookings and facilitate transactions
• Communicate with you about your account and our services
• Send you marketing communications (with your consent)
• Analyze usage patterns and improve user experience
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you give us explicit consent to do so.

4.2 For Business Operations

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Email communications
• Analytics and performance monitoring
• Customer support
• Data storage and security

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal process
• Government requests
• Protection of our rights, property, or safety
• Investigation of fraud or other illegal activities

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Security measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits
• Access controls and authentication
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

7.2 Correction and Update

• Update or correct inaccurate personal information
• Complete incomplete information

7.3 Deletion

• Request deletion of your personal information
• Close your account and remove associated data

7.4 Restriction and Objection

• Restrict processing of your personal information
• Object to processing based on legitimate interests
• Opt-out of marketing communications

7.5 Consent Withdrawal

Withdraw consent for data processing where consent is the legal basis To exercise these rights, please contact us at [privacy@offtoglow.com].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site usage and performance
• Provide personalized content and advertising
• Ensure platform security

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external services. We encourage you to review the privacy policies of any third-party services you use.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, in compliance with applicable data protection laws.

11. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Sending you an email notification
• Providing notice through our Service

Your continued use of our Service after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

OfftoGlow

Email: privacy@offtoglow.com Jurisdiction: Hong Kong For data protection inquiries specifically, you may also contact our Data Protection Officer at: dpo@offtoglow.com